Georgia Taban
Google
I’ve visited this place two nights in a row. The first time we came it was absolutely fantastic we had to come back, the atmosphere was amazing, the food was great, the service was excellent. The second night was AWFUL!!!!!!!!!!
EVERYTHING was wrong.! We arrived knowing what we would order because we were here the night before, but almost all the things we ordered they got WRONG! we ordered three steaks and the steaks were all mixed up, then we were told we can’t change it, despite it not being out fault. We were told the waiter couldn’t speak English well but the day before he took our orders fine and everything was good, The waiter had just rushed our order and mixed everything up and blamed it on us. Not only to mention when they eventually gave us the correct steaks we ordered and it was RAW!!!! Not medium.
Disappointed.
We asked to speak to the manager, the staff went to tell him to come to our table but he kept on walking past us, despite out persistence in calling him. He eventually came and said he need to take to the chef???? It was the waiters fault?! We were extremely disappointed in this place, it was so good the day before we came but absolute let down when we returned. We WILL NOT RETURN! It left an awful taste in our mouths. Shocking service, bad food. We spent so much money and we were taken a mockery of. Disgusting!
Vincenzo was the best waiter, he was the only one to try to help us and make emends. Thank God for him.